Why cannot I access the Internet after installed the TP-Link router?

User Application Requirement
Updated 11-10-2025 11:44:54 AM Number of views for this article383473
We recommend checking the latest version of the FAQ : What should I do if I cannot access the internet through Wi-Fi router?
Step 1 Log into the router’s web interface and Check the WAN information on the router:
1) If there is a Valid WAN IP Address on the Status page, please refer to FAQ 361 for trouble-shooting.
Valid WAN IP.
2) If WAN IP Address is 0.0.0.0 on the Status page,please refer to FAQ 138 for trouble-shooting.
Invalid WAN IP.
Step 2 Check the TCP/IP settings on the particular device if all other devices can get internet from the router.
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