What should I do when email shows that the link expired when I register cloud account or reset my password?
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Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
Step 1
Make sure you click on the link in time. To ensure the security of your account, the link will expire after a set length of time, which is indicated in the email.
Step 2
Make sure you are clicking on the link for the first time because it will automatically expire after you click it once.
Step 3
Please refrain from repeatedly sending the email.
The link to the prior cloud mail will be invalidated, and only the link to the most recent message will be active in order to safeguard the security of your account if you repeatedly activate the cloud mail. We suggest waiting for the email patiently rather than constantly triggering the cloud email since you might not be able to receive it in time due to network delays or other issues.
Please make sure you click on the link from the most recent email if you've already triggered it repeatedly.
If the email link still expires, please contact technical support and provide the following information so we can investigate further.
1. The last time the e-mail was sent
2. The link in the email, please right-click on the link, copy and send it to us
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Recommend Products
This Article Applies to:
- Archer MR400
- Tapo L530E
- Tapo L900-5
- Tapo L920-5
- Tapo C100
- Tapo C200
- Tapo C202
- Tapo C210
- Tapo C212
- Tapo C225
- Tapo C310
- Tapo C320WS
- Tapo C400S2
- Tapo C410 KIT
- Tapo C420S1
- Tapo C500
- Tapo C520WS
- Tapo D230S1
- Deco BE25
- Deco BE25-Outdoor
- Deco S7
- Deco X10
- Deco X20
- Deco X50
- Deco X50-Outdoor
- Deco X50-PoE
- Deco X60
- Tapo P100
- Tapo P105
- Tapo RV20 Max Plus
- Tapo S200B
- Tapo S500
- Tapo T100
- Tapo T110
- Tapo T315
- HA100
- RE200
- RE205
- RE450
- RE500X
- RE505X
- RE605X
- TL-WA850RE
- M7350
- M7650
- Archer VR400
- Archer VR600
- Archer VR600v
- TL-WA855RE
- Archer AX10
- Archer AX12
- Archer AX20
- Archer AX53
- Archer AX73
- Archer BE400
- Archer BE450
- Archer C20
- Archer C50
- Archer C7
- Archer C80
- Archer BE230
- Archer GE400
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