What should I do when email shows that the link expired when I register cloud account or reset my password?
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Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
Step 1
Make sure you click on the link in time. To ensure the security of your account, the link will expire after a set length of time, which is indicated in the email.
Step 2
Make sure you are clicking on the link for the first time because it will automatically expire after you click it once.
Step 3
Please refrain from repeatedly sending the email.
The link to the prior cloud mail will be invalidated, and only the link to the most recent message will be active in order to safeguard the security of your account if you repeatedly activate the cloud mail. We suggest waiting for the email patiently rather than constantly triggering the cloud email since you might not be able to receive it in time due to network delays or other issues.
Please make sure you click on the link from the most recent email if you've already triggered it repeatedly.
If the email link still expires, please contact technical support and provide the following information so we can investigate further.
1. The last time the e-mail was sent
2. The link in the email, please right-click on the link, copy and send it to us
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This Article Applies to:
- Archer MR400
- Archer MR500
- Archer MR400
- Archer VR600v
- Archer VR900
- Deco BE25
- Deco BE25-Outdoor
- Deco BE65
- Deco BE65 Pro
- Deco BE65-5G
- Deco BE85
- Deco P9
- Deco PX50
- Deco S4
- Deco X10
- Deco X20
- Deco X50
- Deco X50 Pro
- Deco X50-5G
- Deco X50-Outdoor
- Deco X50-PoE
- Deco X60
- Deco XE200
- Deco XE75
- HA100
- Tapo A100
- Tapo A200
- Tapo C100
- Tapo C110
- Tapo C120
- Tapo C125
- Tapo C200
- Tapo C200P2
- Tapo C210
- Tapo C216
- Tapo C220
- Tapo C225
- Tapo C230
- Tapo C310
- Tapo C320WS
- Tapo C325WB
- Tapo C400
- Tapo C400S2
- Tapo C410
- Tapo C410 KIT
- Tapo C420S1
- Tapo C420S2
- Tapo C425
- Tapo C425 KIT
- Tapo C460 KIT
- Tapo C500
- Tapo C501GW
- Tapo C520WS
- Tapo C530WS
- Tapo C560WS
- Tapo C615G KIT
- Tapo C720
- Tapo C840
- TC41
- TC70
- TC71
- TC82
- TC82 KIT
- TC85
- M7350
- M7650
- M8550
- TL-WPA7617
- Tapo RV10 Plus
- Tapo RV20 Max
- Tapo RV20 Max Plus
- Tapo RV20 Mop Plus
- Tapo RV30
- Tapo RV30 Max
- Tapo RV30 Max Plus
- Tapo RV30 Plus
- Tapo D205
- Tapo D210
- Tapo D230S1
- Tapo D235
- Tapo H100
- Tapo H110
- Tapo H200
- Tapo H500
- Tapo P100
- Tapo P110
- Tapo P110M
- Tapo P300
- Tapo T100
- Tapo T110
- Tapo T30 KIT
- Tapo T300
- Tapo T310
- Tapo T315
- Tapo S200B
- Tapo S200D
- Tapo S210
- Tapo S220
- KE100
- KE100 KIT
- Tapo L510E
- Tapo L530E
- Tapo L535E
- Tapo L610
- Tapo L630
- Tapo L900-10
- Tapo L900-5
- Tapo L920-5
- Tapo L930-5
- Archer Air R5
- Archer AX10
- Archer AX12
- Archer AX53
- Archer AX73
- Archer BE220
- Archer BE230
- Archer BE400
- Archer BE450
- Archer BE550
- Archer BE550 Pro
- Archer BE800
- Archer BE900
- Archer GE230
- Archer GE550
- Archer GE800
- TL-WR1502X
- TL-WR3002X
- Archer AX10
- Archer AX20
- Archer AX73
- Deco X20
- Deco X50
- Deco X60
- RE505X
- RE605X
- RE190
- RE200
- RE450
- RE505X
- RE605X
- RE700X
- RE705X
- TL-WA850RE
- TL-WA854RE
- TL-WA855RE
- TL-WA860RE
- TL-WA865RE
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