Contact Technical Support

We’re here to help !

Customer support communications will be monitored or recorded for training, quality assurance, and to improve our products and services.
To better assist you, we might ask for some basic information like your name, phone number, email, or shipping address.
We’ll only use this information with your permission to support your request.

TP-Link takes your privacy seriously. For further details on TP-Link's privacy practices, see TP-Link's Privacy Policy.

TP-Link understands your time is valuable and waiting for an agent to address your concern can daunting at times, so to help we also provide helpful FAQs , Videos and a Community Forum that can help you solve most concerns without ever having to pick up a phone, join a chat or send an email.

Note: Email service is intended for non-urgent inquiries with a typical response time of 1 business day. For product installation or configure concerns please consider using our 24 hours our Live Chat service.

What do you need help with today?:	*
FeedBack Type:	*
Problem Category:	*
Product Category:	not clear? *
Model Number:	not clear? *
Serial Number:	not clear? *
Product Category:	*
Problem Category:	*
Firmware Version:	not clear?
Date of Purchase:	*
Purchase Source:	*
Operating System:
Internet Service Provider(ISP):
Your Subscription:	The subscription plan can be found in the left sidebar of the Deco/Tether app or through your Google/Apple account subscription. *
Issue Type:	*
Quantity of Your PCs:
Your network proficiency:
Your Network Environment:
Comments:	*
Subject:	*
Detailed Description of the Problem:	*
Uploading pictures of problematic phenomena and receipts for us addressing the issue effectively.	Upload The maximum file size is 10MB. Supported file types are doc, docx, jpg, jpeg, png, pdf
Your Name:	*
Your Location:	* If your location is not listed, please select "Other Region"
Your Email Address:	*
Confirm Your Email Address:	*
Subscribed TP-Link ID (Account):	*
Would you like us to follow up through the email above?	Yes No - Please enter the contact email below. *
I have read and agree to the Privacy Policy *

For users residing in Singapore

Singapore Local Service Line:: +65 6028 6494
(For after-sales service, please have the product model number ready prior to contacting us)

Fee:: Depending on rate of different carriers.

E-mail:: support.sg@vigi.com

Service Time:: 24 hours a day, 7 days a week

Welcome to TP-Link Live Chat support.

Please enter your model number or select your product category to begin.

Visit The TP-Link Community: