Notifications: How to Set Up and Manage Tapo & Kasa Alerts in the Tapo App

The Tapo notifications feature gives you control over which alerts you receive on your phone from Tapo and Kasa smart devices. This page covers two areas: general notification settings that apply to all connected smart devices, and specific push notification setup for Tapo and Kasa cameras/doorbells.

Key Takeaways

• Tapo notification settings are managed in the Tapo app under Me > Notifications, where you can control alerts for all connected smart devices.
• The Do Not Disturb feature lets you schedule quiet hours, with the option to add device exceptions for critical alerts, such as water-leak or doorbell-theft notifications.
• For Tapo and Kasa cameras/doorbells, Tapo push notifications must be enabled at two levels: the account level (Device Notifications > Management) and the individual device level (Device Settings > Notifications).
• Tapo notification sound settings are managed through your phone's system settings, not within the app. The path differs between Android and iPhone.

Part 1: Notification Settings for All Smart Devices

On the Tapo app > Me > Notifications page, you can change Notification Settings. The location of the Me button may vary depending on the app version. It is located either in the bottom-right or top-left corner of the app.

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System Notifications

Tap System Notifications to toggle on or off the Device Sharing, Firmware Update, and New Device Found options to decide whether to receive these notifications on your phone.

Promotions

Toggle Promotions on or off to decide whether to receive exclusive offers, VIP giveaways, and new product notifications.

Device Notifications

If you enable the Device and go to the Management page, you can turn the switch beside the smart device on or off to decide whether to receive notifications for it.

Do Not Disturb

Tap Do Not Disturb — when enabled, you won't receive notifications during the scheduled time on your phone. Tap Exceptions > Add Devices to add devices if you want to receive notifications from them during Do Not Disturb.

Note: Notifications like water leaks or doorbell thefts still work during the scheduled time.

Part 2: Camera/Doorbell Notification Settings

If you want to receive push notifications on your phone when the Tapo & Kasa Cameras/doorbells detect events, follow the steps below to set up the Notification feature in the Tapo app.

The steps below use the Tapo C200 as an example. Steps may vary slightly for other models.

Step 1. On the Tapo app > Me > Notifications page, go to Device Notifications > Management to ensure the switch is enabled for your camera. Turn off the Do Not Disturb feature or add your camera to the Exceptions page.

Note: The location of the Me button may vary depending on the app version. It is located either in the bottom-right or top-left corner of the app.

Step 2. On the Home page of the Tapo app, tap your camera model card, or go to the Cameras tab and tap Manage on your camera model to go to the Live View page.

Step 3. On the Live View page, tap the icon in the top right corner to enter the Device Settings page.

Step 4. Click on Notifications on the Device Settings page.

Step 5. Enable Activity Notifications and Rich Notifications as desired.

Tap Activity Type to select the detection types for which you want to receive push notifications.

Note: Some camera models do not currently support the Activity Type feature, and you will receive all types of notifications when the camera detects events.

Step 6. Set the time schedule to receive the push notifications.

If you select Custom Time, you can customize the time period for receiving push notifications as you prefer.

QA

Q1: How to change the notification sound for the Tapo app.

A1: If you’d like to change the notification sound for your Tapo App, follow the steps below based on your device type:

1. For Android Phones: Go to Settings > Apps > Manage apps on your phone and search for the Tapo app. Tap on the Tapo app to access its settings, then navigate to the Notifications section. From here, you can enable/disable notifications or customize the notification sound for the Tapo app.

Note: The exact path to manage notification sounds may vary slightly depending on your Android device. If you cannot find the settings, contact your phone’s customer support for assistance.

2. For iPhones: Go to Settings > Sounds & Haptics > Default Alerts on your iPhone. Select the desired notification sound from the available options.

Note: iOS does not allow apps to use custom notification sounds beyond the default system sounds. You can only choose from the predefined options provided by your device.

Q2: What to do if I can’t receive the notifications?

A2: If you have enabled Notifications in the Tapo app but can’t receive push notifications on your phone, refer to What should I do if Tapo/Kasa notifications are delayed or not working?