Installation and User Guide

About This Guide

This guide provides a brief introduction to the Tapo Doorbell Pro and the Tapo app, as well as regulatory information. Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Doorbell experience.

Conventions

In this guide, the following convention is used:

More Info

Specifications can be found on the product page at https://www.tapo.com.
Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
The setup video can be found at https://www.tp-link.com/support/setup-video/#cloud-cameras.

Introduction

Full View, Full Security: Your Doorway Defender

Replace your existing doorbell with a smarter one and answer your door from anywhere with your phone. Receive instant notifications whenever someone comes by—even before they knock. Keep an eye out for the visitors, or possible intruders with crystal clear video and audio.

•  4K Live View with Head-to-Toe Coverage: Crystal-clear video and two-way audio keep you connected to your doorstep anytime, anywhere.

•  Motion Detection That Matters: Precise radar-based motion detection delivers real-time alerts and an aerial view of where motion was detected.

•  Knows Who's There: Tapo D260 Pro recognizes family, friends, and frequent visitors using on-device AI, meaning facial profiles stay stored securely in your home, not online.

•  AI Detection, No Strings Attached: Know what’s there without paying an extra dime. People, animals, vehicles, or packages: pick the alerts that matter and ignore the rest.

•  Flexible Installation: Go wire-free with up to 180 days of battery life,^* or hardwire for 24/7 recording with pre-roll footage.

•  Doorbell Calls with Voice Masking: Get a phone call when someone rings your doorbell, and the Tapo app can disguise your voice for privacy.

•  Color Night Vision: From late-night visitors to unexpected deliveries, enhanced color night vision lets you see what’s happening outside your door.

•  Dual-Band Wi-Fi Connectivity: Uses 5 GHz for faster nearby connections and 2.4 GHz for extended range, so your video stays seamless and lag-free.

•  Built to Last, Rain or Shine: With an IP66 weatherproof rating, Tapo D260 Pro withstands rain, dust, snow, and harsh sun, ensuring durability in any environment.

•  Local & Cloud Storage: Supports free local storage with a microSD card (up to 512GB, sold separately) or Cloud storage with a Tapo Care subscription. 
   *Subscribe for cloud storage at https://www.tapo.com/tapocare/

Learn more about microSD card compatibility

Appearance

1. Motion Sensor

2. Microphone

3. Light Sensor

4. Infrared LED

5. White LED & System LED

6. Lens

7. Ring Button

Turn to the back panel to find:

8. microSD Card Slot: Open the silicone cover and insert a microSD card. Initialize it on the Tapo app before use.
*microSD card not included

9. RESET Button: Press and hold for 5 seconds to reset the device.

10. ON/OFF Button: Press and hold for 3 seconds to turn on/off the doorbell.

11. Anti-Theft Button: When the Anti-Theft Alarm is enabled on the Tapo app, an alarm will trigger once the doorbell is removed. Press and hold the Anti-Theft button for 5 seconds to pause the alarm (Continues to alarm when released). Press and hold the RESET button and Anti-Theft button simultaneously for 10 seconds to disable the anti-theft alarm feature.

Turn to the bottom panel to find:

12. Speaker

13. Type-C Power Port: Plug in the USB cable to charge your doorbell.

Doorbell LED Indication

Set Up Your Doorbell

Follow the steps below to get started with your new doorbell.

Step 1. Download Tapo App
Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.

Step 2. Log In
Open the app, and log in with your TP-Link ID. If you don't have an account, create one first.

Step 3. Add Your Doorbell
Tap the + button in the app and search for your model. Follow app instructions to set up your doorbell.

Install a microSD Card

Follow the steps below to install the microSD card for local recording.
You can go to the Settings page in the Tapo app to check the card status or format your card.

1. Open the silicone cover on the back of the doorbell.
2. Identify the direction of the microSD card and carefully insert the card into the slot. Push in the card until you hear a clicking sound.

Determine Power Options

When you finish adding your doorbell to the Tapo app, you can mount it on a wall or stick it to a smooth wall.

Option A: Battery-Powered

If you don’t have existing doorbell wiring at the door, use the built-in battery. When the doorbell battery level is low, you need to detach and charge it.

For installation, skip Install Jumper Wire for Your Existing Chime and Remove Existing Doorbell, then choose either installation option to install your doorbell without existing wires.

Option B: Hardwired

WARNING: Risk of Electric Shocks

• Your existing doorbell must be wired (not battery powered) and supplied by an 8-24V AC, 10VA minimum transformer.

• Ensure that your existing doorbell works by ringing the doorbell.

• Locate your existing doorbell chime.

• Disconnect power at the fuse or circuit breaker before installing. 

• You can always find detailed wiring and installation instructions on the Tapo app.

You can choose whether to enable Always-On Mode, which supports 24/7 recording. Note: When mounting to uneven walls, stick the foam pad on the back of the wedge.

Mode 1: Always-On Mode

Hardwired for high current power supply, enabling 24/7 recording. The existing chime cannot be used in this mode. For installation, follow instructions below to bypass your existing chime first and install your doorbell.

Mode 2: Charging Mode

Hardwired for low current charging only. The existing chime can still be used. For installation, skip Install Jumper Wire for Your Existing Chime and then install your doorbell.

Install Jumper Wire for Your Existing Chime

This step is only necessary when hardwiring the doorbell and enabling Always-On Mode.

1. Turn off the circuit breaker. Make sure the power is off by ringing your doorbell a few times.

2. Remove the chime cover and take a photo of the wiring in case you want to reconnect it.

3. Slightly loosen the screws for the Front and Trans of your front doorbell or the Rear and Trans of your rear doorbell, then insert the included jumper wire.

4. Tighten the screws and replace the chime cover. If you want to use the existing chime when Always-On Mode is disabled, please remove the jumper wire.

(Optional) Choose Mounting Wedge

Select the mounting wedge to adjust the viewing angle of the doorbell.

Remove Existing Doorbell

1. If your existing doorbell is hardwired, first turn off the circuit breaker. Make sure the power is off by ringing your doorbell a few times.

2. Remove your existing doorbell from its mounting surface. Then disconnect the wires.

Mount Your Doorbell

When you finish adding your doorbell to the Tapo app, you can mount it on a wall or stick it to a smooth wall.

Option 1: Stick to a smooth wall

1. Attach the included adhesive to the back of the bracket or the wedge you have selected. If you use the wedge, affix the bracket and the wedge with the mounting wedge screws first.

Note: The adhesive is for one-time use. Avoid re-using the adhesive to ensure its adhesion.

2. Route the wires through the bracket (if there are existing wires). Wipe the surface with a dry cloth, stick the bracket (or bracket and wedge) to a smooth wall, press for 15 seconds to ensure it’s firmly attached.

Note: This is applicable with tile, glass, marble, metal, stainless steel, and smooth wall surfaces.

3. For battery-powered option, skip this step and jump to step 4.

    For hardwired option, connect the wires to the doorbell and tighten the terminal screws. 

    Note: If the wires are too short, use the included extension wires and wire nuts to make them longer.

4. Attach the doorbell to the bracket, sliding down to the bottom until snug. Tighten the screw at the bottom to secure the doorbell. Turn on the circuit breaker if necessary.

Option 2: Mount to the wall

1. Route the wires (if there are existing wires) through the mounting template sticker and apply the sticker. Drill two holes where indicated.

2. Insert two anchors into the holes. Route the wires (if there are existing wires) through the bracket and use the screws to affix the bracket over the anchors.

Note: When mounting to uneven walls, stick the foam pad on the back of the bracket or wedge (if used).

3. For battery-powered option, skip this step and jump to step 4.

    For hardwired option, connect the wires to the doorbell and tighten the terminal screws. 

    Note: If the wires are too short, use the included extension wires and wire nuts to make them longer.

4. Attach the doorbell to the bracket, sliding down to the bottom until snug. Tighten the screw at the bottom to secure the doorbell. Turn on the circuit breaker if necessary.

Note: If you have trouble attaching the doorbell to the bracket or it causes false anti-theft alarms, check if you tightened the screws too much that the bracket bent. Adjust the depth of the screw and then reinstall the doorbell.

Reset Your Doorbell

Follow the steps below to reset your doorbell via the SYNC/Reset button.
You can also go to the doorbell's Settings page in the Tapo app and tap Remove Device at the bottom to factory reset your doorbell.

Press and hold the RESET button for 5 seconds to reset the doorbell.

Support

For technical support, the user guide, FAQs, warranty and more, please visit https://www.tapo.com/support/

Authentication

FCC compliance information statement

Product Name: Tapo Doorbell Pro
Model Number: Tapo D260

Responsible Party: 
TP-Link Systems Inc.
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”
We, TP-Link Systems Inc., has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

Issue Date: 2026-06-02

Canadian Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
1) L’appareil ne doit pas produire de brouillage;
2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.

Caution: The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems; DFS (Dynamic Frequency Selection) products that operate in the bands 5250- 5350 MHz, 5470-5600MHz, and 5650-5725MHz.

Avertissement: Le dispositif fonctionnant dans la bande 5150-5250 MHz est réservé uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux; Les produits utilisant la technique d'atténuation DFS (sélection dynamique des fréquences) sur les bandes 5250- 5350 MHz, 5470-5600MHz et 5650-5725MHz.

Radiation Exposure Statement: 
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. 

Déclaration d’exposition aux radiations: 
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.

Industry Canada Statement
CAN ICES-003 (B)/NMB-003(B)

CE Mark Warning    

OPERATING FREQUENCY (the maximum transmitted power)

2402MHz—2480MHz (10dBm)
2412MHz—2472MHz (20dBm)
5150 MHz -5250 MHz (23dBm)
5250 MHz -5350 MHz (23dBm)
5470 MHz -5725 MHz (23dBm)
5725 MHz -5850 MHz (14dBm)

EU Declaration of Conformity
TP-Link hereby declares that Tapo Doorbell Pro is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU Declaration of Conformity may be found at https://www.tapo.com/en/support/ce/

RF Exposure Information 
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.  
The device complies with RF specifications when the device used at 20 cm from your body.

National Restrictions
Frequency band: 5150 - 5250 MHz:
Indoor use: Inside buildings only. Installations and use inside road vehicles and train carriages are not permitted. Limited outdoor use: If used outdoors, equipment shall not be attached to a fixed installation or to the external body of road vehicles, a fixed infrastructure or a fixed outdoor antenna. Use by unmanned aircraft systems (UAS) is limited to within the 5170 - 5250 MHz band.
Frequency band: 5250 - 5350 MHz:
Indoor use: Inside buildings only. Installations and use in road vehicles, trains and aircraft are not permitted. Outdoor use is not permitted.
Frequency band: 5470 - 5725 MHz:
Installations and use in road vehicles, trains and aircraft and use for unmanned aircraft systems (UAS) are not permitted.

UKCA Mark

UK Declaration of Conformity
TP-Link hereby declares that the Tapo Video Doorbell Camera is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tapo.com/support/ukca/.

National Restrictions
Attention: This device may only be used indoors in Great Britain.

Korea Warning Statements:
당해 무선설비는 운용중 전파혼신 가능성이 있음.

NCC Notice & BSMI Notice
注意！ 
取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。
低功率射頻器材之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。
前述合法通信，指依電信管理法規定作業之無線電通信。
低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
應避免影響附近雷達系統之操作。
為避免本器材影像畫面遭偷窺或擷取，本器材使用者應先修改預設密碼，並定期更新密碼。

安全諮詢及注意事項
請使用原裝電源供應器或只能按照本產品注明的電源類型使用本產品。
清潔本產品之前請先拔掉電源線。請勿使用液體、噴霧清潔劑或濕布進行清潔。
注意防潮，請勿將水或其他液體潑灑到本產品上。
插槽與開口供通風使用，以確保本產品的操作可靠並防止過熱，請勿堵塞或覆蓋開口。
請勿將本產品置放於靠近熱源的地方。除非有正常的通風，否則不可放在密閉位置中。
不要私自拆開機殼或自行維修，如產品有故障請與原廠或代理商聯繫。
注意:請勿更換規格不正確的電池, 以免導致產品內的安全防護機制失效。請勿将電池丢入火中或烤箱中或使用機器擠壓/切割電池,以避免導致爆炸。
本設備只能由輸出符合 IEC 62368-1 中定義的 2 類電源 (PS2) 或有限電源 (LPS) 的設備供電。
產品外接電源供應器供電時，需使用BSMI認證的電源供應器且用於室内，並符合如下規格要求: 輸出5Vdc, 至少2A，符合LPS/PS2， 操作溫度至少符合35°C
門鈴溫度: -20°C ~ 45°C (-4°F ~ 113°F)

限用物質含有情況標示聲明書

Продукт сертифицировано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних>Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам, що передбачені чинними законодавчими актами України.

Safety Information

• Never touch the product with wet hands.
• Do not disassemble, repair or modify the product. 
• Do not use the device where wireless devices are not allowed. 
• When using a USB charger, make sure the charger is easily accessible.
• Do not use the product if the casing has been broken. Danger of electric shock.
• Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid. 
• The product can only be installed, disassembled and maintained by instructed person or skilled person. 
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
• Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
• Do not use liquid to clean the product. Only use a dry cloth.
• Never put metal objects inside the product. If a metal object enters the product, turn off the circuit breaker and contact an authorised electrician.
• This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequately shielded from external RF (radio frequency) energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
• Do not use this product near water for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
• The product should be kept free from excessive smoke, dust  or high temperature and vibration.
• This product should not be exposed to direct sunlight.
• Do not place heavy objects on top of the product.
• This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices.
•  This equipment shall be powered only by equipment whose output complies with Power Source Class 2 (PS2) or Limited Power Source (LPS) as defined in IEC 62368-1
• This equipment shall be installed at a height of fewer than 2 meters when sticking to a clean wall.
• Doorbell Operating Temperature: -20 °C ~ 45°C (-4°F ~ 113°F) 

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label

Note: The product label is on the bottom of the product and its power supply. Symbols may vary from products.

注意：產品標籤位於產品及其電源的底部。符號可能因產品而異。

Symbol         符號解釋	Explanation 解釋
	Class II equipment Class II 設備
	Class II equipment with functional earthing 具有功能接地的Class II 設備
	Alternating current 交流電
	DC voltage 直流電壓
	Polarity of output terminals 輸出端子極性
	Indoor use only 僅限室內使用
	Dangerous voltage 危險電壓
	Caution, risk of electric shock 注意，有觸電危險
	Energy efficiency Marking 能源效率標示
	Protective earth 保護地線
	Earth 地線
	Frame or chassis 機架接地
	Functional earthing 功能地線
	Caution, hot surface 警告，表面高溫
	Caution 警告
	Operator’s manual 操作手冊
	Stand-by 待機
	“ON”/”OFF” (push-push) 「開」/「關」 ( 按壓式)
	Fuse 保險絲
	Fuse is used in neutral N 保險絲用於中性線N
	RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment. 回收利用 本產品標示有「廢棄電氣電子設備（WEEE）」的分類回收標誌。這表示本產品必須依據歐盟指令 2012/19/EU 進行妥善回收或拆 解，以減少對環境的影響。 使用者可選擇將本產品交給合格的回收機構，或在購買新電器或電子設備時，交回給零售商進行回收處理。
	Caution, avoid listening at high volume levels for long periods 注意，避免長時間以高音量收聽
	Disconnection, all power plugs 斷開所有電源插頭
m	Switch of mini-gap construction 微間隙結構的開關
µ	Switch of micro-gap construction (for US version) Switch of micro-gap / micro-disconnection construction (for other versions except US) 微小間隙結構開關（適用於美國版） 微小間隙 / 微小斷開結構開關（適用於美國以外的其他版本）
ε	Switch without contact gap (Semiconductor switching device) 無接點間隙開關（半導體開關裝置）