Does my device support the Omada app?
Follow the steps below to make sure the Omada app is supported on your Omada device.
1. Find out firmware version of your Omada device.
Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :
-  STEP1 Power on the EAP and connect to the SSID of the EAP wirelessly. Tips: If your EAP is a brand new EAP, use the default SSID (format: Omada_2.4GHz/5GHz_XXXXXX) printed on the product label.   
-  STEP2 Launch a web browser and enter http://omadaeap.net in the address bar.   
-  STEP3 Enter the username and password of your EAP to log in. Note: If your EAP is a brand new EAP, use the default username and password that are both admin.   
-  STEP4 Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.   
2. Check compatibility
View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.
Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.
Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.
*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.
Access Points (Compatible in Controller and Standalone Modes)
- 
                        
                                                      EAP783 BE19000 Ceiling Mount Tri-Band Wi-Fi 7 Access Point
- 
                        
                                                      EAP773 BE11000 Ceiling Mount Tri-Band Wi-Fi 7 Access Point
- 
                        
                                                      EAP772 BE9300 Ceiling Mount Tri-Band Wi-Fi 7 Access Point
- 
                        
                                                      EAP723 BE3600 Ceiling Mount Wi-Fi 7 Access Point
- 
                        
                                                      EAP690E HD AXE11000 Ceiling Mount Quad-Band WiFi 6E Access Point
- 
                        
                                                      EAP683 UR AX6000 Ceiling Mount WiFi 6 Access Point
- 
                        
                                                      EAP670 AX5400 Ceiling Mount WiFi 6 Access Point
- 
                        
                                                      EAP673 AX5400 Ceiling Mount WiFi 6 Access Point
- 
                        
                                                      EAP660 HD AX3600 Wireless Dual Band Multi-Gigabit Ceiling Mount Access Point
- 
                        
                                                      EAP653 UR AX3000 Ceiling Mount WiFi 6 Access Point
- 
                        
                                                      EAP653 V2 AX3000 Ceiling Mount WiFi 6 Access Point
- 
                        
                                                      EAP650 AX3000 Ceiling Mount WiFi 6 Access Point
- 
                        
                                                      EAP620 HD AX1800 Wireless Dual Band Ceiling Mount Access Point
- 
                        
                                                      EAP613 AX1800 Ceiling Mount WiFi 6 Access Point
- 
                        
                                                      EAP610 AX1800 Ceiling Mount WiFi 6 Access Point
- 
                        
                                                    4.0-F_normal_1593323223226a.png)  EAP265 HD AC1750 Wireless MU-MIMO Gigabit Ceiling Mount Access Point
- 
                        
                                                    _EU_3.0_2401__normal_20240119043538b.png)  EAP245 V3* AC1750 Wireless MU-MIMO Gigabit Ceiling Mount Access Point
- 
                        
                                                    4.0-F_normal_20221109110235p.png)  EAP223 V2 AC1350 Wireless MU-MIMO Gigabit Ceiling Mount Access Point
- 
                        
                                                    4.0-F_normal_1593323197059j.png)  EAP225 V3* AC1350 Wireless MU-MIMO Gigabit Ceiling Mount Access Point
- 
                        
                                                    4.0-F_normal_1593323303811i.png)  EAP115 V4* 300Mbps Wireless N Ceiling Mount Access Point
- 
                        
                                                    4.0-F_normal_1593323233431q.png)  EAP110 V4* 300Mbps Wireless N Ceiling Mount Access Point
- 
                        
                                                      EAP610-Outdoor AX1800 Indoor/Outdoor WiFi 6 Access Point
- 
                        
                                                      EAP655-Wall AX3000 Wall Plate WiFi 6 Access Point
- 
                        
                                                      EAP650-Wall AX3000 Wall Plate WiFi 6 Access Point
- 
                        
                                                      EAP615-Wall AX1800 Wall Plate WiFi 6 Access Point
- 
                        
                                                      EAP235-Wall Omada AC1200 Wireless MU-MIMO Gigabit Wall Plate Access Point
- 
                        
                                                      EAP230-Wall Omada AC1200 Wireless MU-MIMO Gigabit Wall-Plate Access Point
- 
                        
                                                      EAP650-Outdoor AX3000 Indoor/Outdoor WiFi 6 Access Point
- 
                        
                                                      EAP225-Wall V2 Omada AC1200 Wireless MU-MIMO Wall-Plate Access Point
- 
                        
                                                      EAP625-Outdoor HD AX1800 Indoor/Outdoor Wi-Fi 6 Access Point
- 
                        
                                                      EAP115-Wall 300Mbps Wireless N Wall-Plate Access Point
- 
                        
                                                      EAP623-Outdoor HD AX1800 Indoor/Outdoor Wi-Fi 6 Access Point
- 
                        
                                                      EAP225-Outdoor AC1200 Wireless MU-MIMO Gigabit Indoor/Outdoor Access Point
- 
                        
                                                      EAP113-Outdoor 300Mbps Wireless N Outdoor Access Point
- 
                        
                                                      EAP110-Outdoor V3* 300Mbps Wireless N Outdoor Access Point
- 
                        
                                                      EAP683 LR AX6000 Ceiling Mount WiFi 6 Access Point
- 
                        
                                                      EAP215-Bridge KIT Omada Wireless Bridge 5 GHz 867 Mbps Long-Range Indoor/Outdoor Access Point
- 
                        
                                                      EAP211-Bridge KIT Omada Wireless Bridge 5 GHz 867 Mbps Indoor/Outdoor Access Point
- 
                        
                                                      EAP115-Bridge KIT Omada Wireless Bridge 5 GHz 300 Mbps Long-Range Indoor/Outdoor Access Point
Show All 39 Access Points (Compatible in Controller and Standalone Modes)
Switches (Compatible in Controller Mode)
- 
                        
                                                      SX6632YF Omada 26-Port 10G Stackable L3 Managed Aggregation Switch with 6 25G Slots
- 
                        
                                                    1.0_normal_20231110073416j.png)  SG6654XHP Omada 48-Port Gigabit Stackable L3 Managed PoE+ Switch with 6 10G Slots
- 
                        
                                                    1.0_Omada_Enterprise_L3_Switch-Front_normal_20231109113449q.png)  SG6654X Omada 48-Port Gigabit Stackable L3 Managed Switch with 6 10G Slots
- 
                        
                                                    1.0_Omada_Enterprise_L3_Switch-1000px_normal_20231110114352k.png)  SG6428XHP Omada 24-Port Gigabit Stackable L3 Managed PoE+ Switch with 4 10G Slots
- 
                        
                                                    1.0_Omada_Enterprise_L3_Switch-1000px_normal_20231110111227a.png)  SG6428X Omada 24-Port Gigabit Stackable L3 Managed Switch with 4 10G Slots
- 
                        
                                                      SX3032F Omada 32-Port 10GE SFP+ L2+ Managed Switch
- 
                        
                                                      TL-SG3452P JetStream 52-Port Gigabit L2+ Managed Switch with 48-Port PoE+ (Newer Version Available: SG3452P )
- 
                        
                                                      SG3452P V3.30 Omada 52-Port Gigabit L2+ Managed Switch with 48-Port PoE+
- 
                        
                                                      SX3016F V1.20 Omada 16-Port 10GE SFP+ L2+ Managed Switch
- 
                        
                                                      SG3428XPP-M2 V1.20 Omada 24-Port 2.5GBASE-T and 4-Port 10GE SFP+ L2+ Managed Switch with 16-Port PoE+ & 8-Port PoE++
- 
                        
                                                      ES228GMP Omada 28-Port Gigabit Easy Managed Switch with 24-Port PoE+
- 
                        
                                                      IES210GPP Omada 10-Port Gigabit Industrial Easy Managed Switch with 6-Port PoE+ and 2-Port PoE++
- 
                        
                                                      SX3008F V1.20 Omada 8-Port 10GE SFP+ L2+ Managed Switch
- 
                        
                                                      SX3832MPP Omada 32-Port 10GE L2+ Managed Switch with 24-Port PoE++
- 
                        
                                                      SX3832 Omada 24-Port 10GBASE-T L2+ Managed Switch with 8 10GE SFP+ Slots
- 
                        
                                                      SG3452 V1.20 Omada 48-Port Gigabit L2+ Managed Switch with 4 SFP Slots
- 
                        
                                                    1_normal_20240416214256n.png)  SG3428X-M2 V1.20 Omada 24-Port 2.5GBASE-T L2+ Managed Switch with 4 10GE SFP+ Slots
- 
                        
                                                      SG3218XP-M2 Omada 16-Port 2.5G and 2-Port 10GE SFP+ L2+ Managed Switch with 8-Port PoE+
- 
                        
                                                      SG3428MP V6.20 Omada 28-Port Gigabit L2+ Managed Switch with 24-Port PoE+
- 
                        
                                                      SG3452X V1.20 Omada 48-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots
- 
                        
                                                      SG3428XMPP Omada 24-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 16-Port PoE+ & 8-Port PoE++
- 
                        
                                                    1.20_normal_20231117070354g.png)  SG3428XF V1.20 Omada 24-Port SFP L2+ Managed Switch with 4 10GE SFP+ Slots
- 
                        
                                                      SG3428X V1.30 Omada 24-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots
- 
                        
                                                      SG3210XHP-M2 V3 Omada 8-Port 2.5GBASE-T and 2-Port 10GE SFP+ L2+ Managed Switch with 8-Port PoE+
- 
                        
                                                      SG3428 V2.30 Omada 24-Port Gigabit L2+ Managed Switch with 4 SFP Slots
- 
                        
                                                      ES220GMP Omada 20-Port Gigabit Easy Managed Switch with 16-Port PoE+
- 
                        
                                                      SG3210X-M2 Omada 8-Port 2.5G L2+ Managed Switch with 2 10GE SFP+ Slots
- 
                        
                                                      SG3210 V3.20 Omada 8-Port Gigabit L2+ Managed Switch with 2 SFP Slots
- 
                        
                                                    1.0_Omada_2.5G_Switch-1000px_normal_20231109030542p.png)  SG2210XMP-M2 Omada 8-Port 2.5GBASE-T and 2-Port 10GE SFP+ Smart Switch with 8-Port PoE+
- 
                        
                                                      SG2452LP Omada 52-Port Gigabit Smart Switch with 32-Port PoE+
- 
                        
                                                      ES210GMP Omada 10-Port Gigabit Easy Managed Switch with 8-Port PoE+
- 
                        
                                                      SG2428P V5.20 Omada 28-Port Gigabit Smart Switch with 24-Port PoE+
- 
                        
                                                      SG2428LP Omada 28-Port Gigabit Smart Switch with 16-Port PoE+
- 
                        
                                                      ES208G Omada 8-Port Gigabit Easy Managed Switch
- 
                        
                                                      SG2218P V1.20 Omada 18-Port Gigabit Smart Switch with 16-Port PoE+
- 
                        
                                                      SG2218 V1.20 Omada 16-Port Gigabit Smart Switch with 2 SFP Slots
- 
                        
                                                      SG2016P V1.20 Omada 16-Port Gigabit Smart Switch with 8-Port PoE+
- 
                        
                                                      SG2210MP V4.20 Omada 10-Port Gigabit Smart Switch with 8-Port PoE+
- 
                        
                                                      SG2210P V5.20 Omada 10-Port Gigabit Smart Switch with 8-Port PoE+
- 
                        
                                                      SG2008P V3.20 Omada 8-Port Gigabit Smart Switch with 4-Port PoE+
- 
                        
                                                      SG2008 V4.20 Omada 8-Port Gigabit Smart Switch
- 
                        
                                                      SG2005P-PD Omada 5-Port Gigabit Smart Switch with 1-Port PoE++ In and 4-Port PoE+ Out
- 
                        
                                                      ES206GP Omada 6-Port Gigabit Easy Managed Switch with 4-Port PoE+
- 
                        
                                                      ES205GP Omada 5-Port Gigabit Easy Managed Switch with 4-Port PoE+
- 
                        
                                                      ES205G Omada 5-Port Gigabit Easy Managed Switch
- 
                        
                                                      TL-SX3206HPP JetStream 6-Port 10GE L2+ Managed Switch with 4-Port PoE++
- 
                        
                                                      TL-SX3016F JetStream 16-Port 10GE SFP+ L2+ Managed Switch
- 
                        
                                                    1.0_01_normal_1617243824293n.png)  TL-SX3008F JetStream 8-Port 10GE SFP+ L2+ Managed Switch
- 
                        
                                                    _1.0-package_normal_20230512065810n.png)  TL-SG3428XPP-M2 JetStream 24-Port 2.5GBASE-T and 4-Port 10GE SFP+ L2+ Managed Switch with 16-Port PoE+ & 8-Port PoE++ (Newer Version Available: SG3428XPP-M2 )
- 
                        
                                                    _1.0-Package(灰)_normal_20230328102811l.png)  TL-SG3428X-M2 JetStream 24-Port 2.5GBASE-T L2+ Managed Switch with 4 10GE SFP+ Slots (Newer Version Available: SG3428X-M2 )
- 
                        
                                                      TL-SG3210XHP-M2 JetStream 8-Port 2.5GBASE-T and 2-Port 10GE SFP+ L2+ Managed Switch with 8-Port PoE+ (Newer Version Available: SG3210XHP-M2 )
- 
                        
                                                      TL-SG3452XP JetStream 48-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 48-Port PoE+ (Newer Version Available: SG3452XP )
- 
                        
                                                      TL-SG3452X JetStream 48-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots (Newer Version Available: SG3452X )
- 
                        
                                                      TL-SG3428XMP JetStream 24-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 24-Port PoE+ (Newer Version Available: SG3428XMP )
- 
                        
                                                      TL-SG3428XF JetStream 24-Port SFP L2+ Managed Switch with 4 10GE SFP+ Slots (Newer Version Available: SG3428XF )
- 
                        
                                                      TL-SG3428X JetStream 24-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots (Newer Version Available: SG3428X )
- 
                        
                                                      TL-SG2428P JetStream 28-Port Gigabit Smart Switch with 24-Port PoE+ (Newer Version Available: SG2428P )
- 
                        
                                                    _1.0-A-package_normal_20221220024637z.png)  TL-SG2218P JetStream 18-Port Gigabit Smart Switch with 16-Port PoE+ (Newer Version Available: SG2218P )
- 
                        
                                                    1.0_Gigabit_Switch_normal_1606214714802r.png)  TL-SG2218 JetStream 16-Port Gigabit Smart Switch with 2 SFP Slots (Newer Version Available: SG2218 )
- 
                        
                                                    TL-SG2016P JetStream 16-Port Gigabit Smart Switch with 8-Port PoE+ (Newer Version Available: SG2016P )
- 
                        
                                                    1.0_normal_1594869351357s.png)  TL-SG2210MP JetStream 10-Port Gigabit Smart Switch with 8-Port PoE+ (Newer Version Available: SG2210MP )
- 
                        
                                                    3.2_normal_1594974261923z.png)  TL-SG2210P V3.20 JetStream 10-Port Gigabit Smart Switch with 8-Port PoE+ (Newer Version Available: SG2210P )
- 
                        
                                                    1.0_Overviews_normal_1594869465633b.png)  TL-SG2008P JetStream 8-Port Gigabit Smart Switch with 4-Port PoE+ (Newer Version Available: SG2008P )
- 
                        
                                                    3.0_overview_normal_1599720750009t.png)  TL-SG2008 V3 JetStream 8-Port Gigabit Smart Switch (Newer Version Available: SG2008 )
- 
                        
                                                    1_normal_1606297572488s.png)  TL-SG3452 JetStream 48-Port Gigabit L2 Managed Switch with 4 SFP Slots (Newer Version Available: SG3452 )
- 
                        
                                                      TL-SG3428MP JetStream 28-Port Gigabit L2 Managed Switch with 24-Port PoE+ (Newer Version Available: SG3428MP )
- 
                        
                                                      TL-SG3428 V2 JetStream 24-Port Gigabit L2 Managed Switch with 4 SFP Slots (Newer Version Available: SG3428 )
- 
                        
                                                      TL-SG3210 V3 JetStream 8-Port Gigabit L2 Managed Switch with 2 SFP Slots (Newer Version Available: SG3210 )
- 
                        
                                                      SX3206HPP V1.20 Omada 6-Port 10GE L2+ Managed Switch with 4-Port PoE++
- 
                        
                                                      SG3452XMPP Omada 48-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 40-Port PoE+ & 8-Port PoE++
- 
                        
                                                      SG3452XP V2.20 Omada 48-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 48-Port PoE+
- 
                        
                                                      SG3428XMP V3.20 Omada 24-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 24-Port PoE+
Show All 72 Switches (Compatible in Controller Mode)
Routers (Compatible in Controller Mode)
- 
                        
                                                      ER8411 Omada VPN Gateway with 10G Ports
- 
                        
                                                      ER7412-M2 Omada Multi-Gigabit VPN Router
- 
                        
                                                      ER707-M2 V1.2 Omada Multi-Gigabit VPN Gateway
- 
                        
                                                      ER7406 Omada Gigabit Rackmount/Desktop VPN Gateway
- 
                        
                                                      TL-ER7206 SafeStream Gigabit Multi-WAN VPN Router
- 
                        
                                                      ER7212PC Omada 3-in-1 Gigabit VPN Gateway
- 
                        
                                                      ER7206 V2.20 Omada Gigabit VPN Gateway
- 
                        
                                                      ER605 V2.20 Omada Gigabit VPN Gateway
- 
                        
                                                      TL-R605 SafeStream Gigabit Multi-WAN VPN Router
Show All 9 Routers (Compatible in Controller Mode)
3. Upgrade the firmware of your Omada device.
Follow the steps below to upgrade the firmware of your device:
-  STEP1 Power on the EAP and connect to the SSID of the EAP wirelessly. Tips: If your EAP is a brand new EAP, use the default SSID (format: Omada_2.4GHz/5GHz_XXXXXX) printed on the product label.   
-  STEP2 Launch a web browser and enter http://omadaeap.net in the address bar.   
-  STEP3 Enter the username and password of your EAP to log in. Note: If your EAP is a brand new EAP, use the default username and password that are both admin.   
-  STEP4 Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.   


