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  1. Please contact the available local support team according to your region for the best service :https://www.tp-link.com/en/choose-your-location/
  2. English Service Only
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Countries or regions:

  • Middle East & Africa
    • United Arab Emirates
      United Arab Emirates

      For Middle East Users

      Technical Support Phone:
      +97148939500
      E-mail:
      support.mea@tp-link.com
      Working hours:
      08:30 - 17:30 - Sunday - Friday
    • Egypt
      Egypt

      For EGYPT USERS

      Local No.:
      +202 21 600 467 (Arabic and English)
      Fee:
      Depending on rate of different carriers
      E-mail:
      support.eg@tp-link.com (Arabic and English)
      Service Time:
      9 AM to 5 PM, Sunday-Thursday (Egypt Time).
    • Israel
      Israel

      For Israel Users

      Tel:
      0732660990 (area code 972 if necessary)
      E-mail:
      lab@benda.co.il
      Live Chat Support:
      WhatsApp - 0503028789 (area code 972 if necessary)
    • Saudi Arabia
      Saudi Arabia

      For Saudi Arabia Users

      Tel:
      +966118349643
      Service Time:
      Sunday - Friday: Arabic & English: Sunday - Thursday, 10:00 - 20:00 (KSA Time) Hindi/Urdu & English: Monday - Friday, 07:30 - 16:30 (KSA Time)
      E-mail:
      support.mea@tp-link.com
    • South Africa
      South Africa

      TP-LINK TECHNOLOGIES SOUTH AFRICA (PTY) LTD

      Technical Support Phone (EN):
      010 590 6147
      E-mail:
      support.sa@tp-link.com
      Office Address:
      1st Floor, Block C, East, Central Park Offices, 400 16th Rd, Randjespark, Midrand, 1685
    • Morocco
      Morocco

      For Morocco Users

      Tel:
      +212 520 171 222
      Fee:
      Free
      Service Time:
      9:00-18:00 From Monday to Friday
      E-mail:
      support.mea@tp-link.com
    • Pakistan
      Pakistan

      For Pakistan Users E-mail: support.pk@tp-link.com Phone: +922138760002

      Tel:
      +922138760002
      E-mail:
      support.pk@tp-link.com
      Service Time:
      English Only: Sunday - Thursday, 12:00 - 22:00 (PAK Time) Hindi/Urdu & English: Monday - Friday, 09:30 - 18:30 (PAK Time)
  • Europe
    • Italy
      Italy

      For Private Users

      Note:

      Durante il periodo estivo, La informiamo gentilmente che alcuni dei nostri dipendenti sono in ferie e la nostra capacità di risposta telefonica è ridotta. Le consigliamo vivamente di utilizzare il nostro potente servizio di AI Chat per ottenere una soluzione rapida: Clicca per la Chat AI
      In alternativa, può inviarci un’e-mail per le sue domande tramite: Clicca per inviare e-mail
      Ci scusiamo per eventuali disagi e faremo del nostro meglio per assisterla nel più breve tempo possibile.

      Tel:
      +39 02 3653 3210
      Service Time:
      Lun-Ven 9:00-18:00（Tranne il 1st Gennaio, il 21 Aprile e il 1st Maggio, il 25 e il 26 Dicembre.）
      E-mail:
      support.it@tp-link.com

      For Resellers Users

      SMB Technical Support:
      È possibile aprire un ticket al supporto tecnico dedicato
      E-mail:
      smb.support.it@tp-link.com
    • Germany
      Germany

      For German speaking Users

      Tel:
      (+49) 0211 5447 4970 (Festnetz, deutschsprachig)
      E-mail:
      support.de@tp-link.com
      Service Time:
      Monday to Friday 9:00 AM to 8:00 PM, Saturday 10:00 AM to 6:00 PM

      For Switzerland

      Tel:
      +41 41 562 7747 (German-Speaking)
      E-mail:
      support.ch@tp-link.com
      Service Time:
      Monday to Friday: 9:00 to 20:00, Saturday: 9:00--19:00, except25th/26th Dec, 1st Jan, and 1st May.
    • Spain
      Spain

      TP-Link Technical Support

      Tel:
      +34 912 000 727
      Fee:
      Depending on rate of different carriers
      E-mail:
      soporte.es@tp-link.com
      Service Time:
      Monday to Friday, from 9:00 AM to 6:00 PM.(Excepto 1 de Enero, 18 de Abril, 1 de Mayo, 25 y 26 de Diciembre.)

      Omada Technical Support

      Note:
      Este canal de soporte es exclusivo para Empresas y profesionales que utilizan productos Omada. Si necesitas ayuda con productos de consumo como TP-Link, Deco o Tapo, por favor utiliza el contacto correspondiente a soporte de productos para consumidores.
      E-mail:
      soporte.es@omadanetworks.com
      Service Time:
      Monday to Friday, from 9:00 AM to 6:00 PM.

      VIGI Technical Support

      Note:
      Este canal de soporte es exclusivo para Empresas y profesionales que utilizan productos VIGI. Si necesitas ayuda con productos de consumo como TP-Link, Deco o Tapo, por favor utiliza el contacto correspondiente a soporte de productos para consumidores.
      E-mail:
      soporte.es@vigi.com
      Service Time:
      Monday to Friday, from 9:00 AM to 6:00 PM.
    • Turkey
      Turkey

      Çağrı Merkezi Destek Hattı

      Distributor:
      Free Corporate Support Channels
      Distributor Address:
      The following channels are open for our valued business partners to get support from our authorized teams for the products in the Omada and Vigi Corporate Product Family. You can send us your pre-sales or after-sales support requests through these channels. You can contact us to access our services such as pre-sales product positioning, detailed information about products or project design requests, after-sales product basic installation and advanced settings.
      Distributor 2 Contact:
      For Sales Support, Project Registration Support and other requests:
      Distributor Contact:
      You can contact project.tr@tp-link.com for Project Registration Support and other requests.
      Distributor 2:
      For Technical Support:
      Distributor 2 Address:
      Çağrı Merkezi (Tavsiye Edilen)
      Technical Support:
      support.tr@vigi.com
      SMB Technical Support:
      support.tr@omadanetworks.com
      Technical Support E-mail:
      support.tr@tp-link.com
      Tel:
      +90 850 724 44 88
      Distributor 1:
      For Corporate Product Group, you can reach our Authorized Corporate Product Representatives after dialing 1 and 5 on the switchboard.
      Website:
      After selecting the corporate product family as a result of the chatbot's guidance on the chat screens in the lower right corner of our web pages, you can send your requests to our live representatives on any subject.
      Distributor 1 Contact:
      The services offered through these support channels are free of charge and do not include field exploration, on-site support, cabling and similar services. For such requests related to your project, if you contact us in advance via the project e-mail, we can help you to bring you together with our authorized business partners. Our technical support is available 24/7.
    • Switzerland
      Switzerland

      For French Language Support

      Tel:
      Support téléphonique +33 1 82 88 35 35 (numéro non surtaxé) joignable uniquement avec votre numéro de dossier/ticket préalablement ouvert sur http://www.tp-link.com/fr/contact
      E-mail:
      Ouverture obligatoire d’un dossier/ticket d’assistance : http://www.tp-link.com/fr/contact
      Service Time:
      du lundi au vendredi de 9h30 à 11h30, et de 13h30 à 16h30 (hors jours fériés)

      For Switzerland

      Tel:
      +41 41 562 7747 (German-Speaking)
      E-mail:
      support.ch@tp-link.com
      Service Time:
      Monday to Friday: 9:00 to 20:00, Saturday: 9:00--19:00, except25th/26th Dec, 1st Jan, and 1st May.
    • Poland
      Poland

      For Polish Users

      Tel:
      +48 (0) 801 080 618 / +48 22 360 63 63 (dla połączeń z telefonów komórkowych)
      Fee:
      Call to a landline, cost depends on the provider.
      Service Time:
      9:00AM to 7:00PM, Monday to Friday.
    • United Kingdom
      United Kingdom

      For UK Home Users

      Tel:
      0345 147 0017

      (For after-sales service, please have the product model number ready prior to contacting us)

      Fee:
      *Call from a UK landline costs up to 9p/min.
      *Call from a UK mobile phone costs 3p to 55p/min.
      *You may get free calls as part of your call package. Please check with your phone provider for actual cost.
      E-mail:
      support.uk@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      For Ireland Home Users

      Tel:
      1800 851 555

      (For after-sales service, please have the product model number ready prior to contacting us)

      Fee:
      Free in Ireland (Your service provider may charge additional fees for mobile users)
      E-mail:
      support.ie@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      For UK OMADA Users

      Tel:
      +44 20 4623 1030

      (For after-sales service, please have the product model number ready prior to contacting us)

      Fee:
      *Call from a UK landline costs up to 9p/min.
      *Call from a UK mobile phone costs 3p to 55p/min.
      *You may get free calls as part of your call package. Please check with your phone provider for actual cost.
      E-mail:
      support.uk@omadanetworks.com
      Service Time:
      24 hours a day, 7 days a week

      For Ireland OMADA Users

      Tel:
      +44 20 4623 1030

      (For after-sales service, please have the product model number ready prior to contacting us)

      Fee:
      Free in Ireland (Your service provider may charge additional fees for mobile users)
      Sales phone:
      +353 876741318
      E-mail:
      support.uk@omadanetworks.com
      Service Time:
      24 hours a day, 7 days a week

      For UK VIGI Users

      Tel:
      +44 20 4623 1030

      (For after-sales service, please have the product model number ready prior to contacting us)

      Fee:
      *Call from a UK landline costs up to 9p/min.
      *Call from a UK mobile phone costs 3p to 55p/min.
      *You may get free calls as part of your call package. Please check with your phone provider for actual cost.
      E-mail:
      support.uk@vigi.com
      Service Time:
      24 hours a day, 7 days a week

      For Ireland VIGI Users

      Tel:
      +44 20 4623 1030

      (For after-sales service, please have the product model number ready prior to contacting us)

      Fee:
      Free in Ireland (Your service provider may charge additional fees for mobile users)
      Sales phone:
      +353 876741318
      E-mail:
      support.uk@vigi.com
      Service Time:
      24 hours a day, 7 days a week
    • Netherlands
      Netherlands

      For Nederland Users Only

      Tel:
      +31-(0)30-6038735 (Nederlands/English, niet bedoelt voor Omada en VIGI producten).
      - Bent u Ziggo klant en belt u vanwege een vraag over Deco? Neem dan contact op met Ziggo.
      - Voor Omada en VIGI support, eind gebruikers kunnen contact opnemenmet b2bsupport.benelux@tp-link.com. Zakelijk partners kunnen terecht op ons partner portaal (partner.tp-link.com/nl).
      Fee:
      lokaal tarief
      Service Time:
      Ma-Vr 09:00 tot 12:00 en 13:00 tot 17:00(Nederlands/English)
      NB:
      Houdt uw modelnummer bij de hand
    • Portugal
      Portugal

      For Portugal Users Only (Portuguese service)

      Fee:
      Depending on rate of different carriers, IDD.
      E-mail:
      suporte.pt@tp-link.com
      Tel:
      >> +351 300 601 179 (SOHO & B2B)
      Service Time:
      9:00AM to 6:00PM, Monday to Friday. (* Except Portugal official holidays)
      Note:

      If you find it difficult to contact us by phone, please use the alternative channel.

      Endereço de e-mail: Suporte Técnico ou o Formulário Online

      We apologise for the inconvenience caused and are committed to helping you with your after-sales support request within 2 to 3 working days.

    • France
      France

      For French Users Only( French service)

      Attention:
      Vous êtes client final ou utilisateur final ?
      E-mail:
      support@tplinkfrance.zohodesk.com
      Vous pouvez nous envoyer directement un e-mail à cette adresse. Merci de bien vouloir décrire votre demande ou problème de manière détaillée afin que nous puissions vous aider plus rapidement. Veuillez également indiquer le modèle du produit ainsi que la version matérielle, si vous les connaissez.
      Local No.:
      +33 1 82 88 35 35 (numéro non surtaxé)
      Veuillez vous assurer d’avoir d’abord envoyé un e-mail et obtenu un numéro de ticket avant de nous appeler, car tous les appels nécessitent un ticket pour être enregistrés et pour un meilleur suivi.
      Service Time:
      9:30AM to 16:30PM, Monday to Friday. (* Except French Bank holidays)
    • Czech Republic
      Czech Republic

      For Czech and Slovak Users

      Local No.:
      +420 212 812 622 / SK +421 233 006 532
      Fee:
      Depending on rate of different carriers.
      Sales E-mail:
      support.cz@tp-link.com
    • Romania
      Romania

      Romanian Technical Support

      SMB Technical Support:
      Omada: support.ro@omadanetworks.com / VIGI: support.ro@vigi.com
      Sales phone:
      +40 311 011 290
      Support E-mail:
      support.ro@tp-link.com
      Working hours:
      Luni–Vineri, 10:00–19:30
    • Belgium
      Belgium

      FOR BELGIUM USERS

      Tel:
      Support téléphonique +33 1 82 88 35 40 (Telenet DecoX60)
      Sales E-mail:
      sales.be@tp-link.com (English Preferred)
      E-mail:
      Ouverture obligatoire d’un dossier/ticket d’assistance : https://tplinkfrance.zohodesk.com/portal/fr/home
      Warranty & RMA support:
      support.nl@tp-link.com (English Service)
      Office Address:
      Rue de Bretagne 26, 1200 Bruxelles

      FOR BELGIUM USERS

      Website:
      tp-link.com/nl-be
      Tel:
      +31-(0)30-6038735 (Nederlands/English, niet bedoelt voor Omada en VIGI producten).
      - Voor Omada en VIGI support, eind gebruikers kunnen contact opnemenmet b2bsupport.benelux@tp-link.com. Zakelijk partners kunnen terecht op ons partner portaal (partner.tp-link.com/nl).
      Working hours:
      Ma-Vr 09:00 tot 12:00 en 13:00 tot 17:00(Nederlands/English)
      Office Address:
      Bretagnestraat 26, 1200 Brussel, België
    • Greece
      Greece

      FOR GREEK USERS

      Tel:
      +30 210 6148834, +30 210 6148837, +30 210 8081258
      Fee:
      Depending on rate of different carriers, IDD.
      E-mail:
      support.gr@tp-link.com
      Service Time:
      Monday to Thursday, 09:30 - 18:00 & Friday 9:30 -17:00 (except public holidays)
    • Nordic
      Nordic

      Business Support

      Technical Support Phone (EN):
      Sweden: +46 10 555 12 38
      Norway: +47 334 20990
      Denmark: +45 3110 7883
      Finland: +358291700425
      English Service, 24 hours a day, 7 days a week

      (For after-sales service, please have the product model number ready prior to contacting us)

      Fee:
      Depending on rate of different carriers
      Technical Support Phone (SE):
      Swedish Service: Currently unavailable
      E-mail:
      support.nordic@omadanetworks.com (English service, for Omada products)
      support.nordic@vigi.com (English service, for VIGI products)

      Home Support

      Technical Support Phone (EN):
      Sweden: 46 (0) 87181088
      Norway: +4733998800
      Denmark: +4532733806
      Finland: +358291700425
      English Service, 24 hours a day, 7 days a week

      (For after-sales service, please have the product model number ready prior to contacting us)

      Technical Support Phone (SE):
      09:00-12:00, 13:00-16:00, excluding weekends and SE Public Holidays. The fees depend on rate of different carriers.
      Sweden: +46105551239
      Fee:
      Depending on rate of different carriers
      E-mail:
      support.se@tp-link.com (English Service, for tp-link and Tapo products)
    • Ukraine
      Ukraine

      ТОЛЬКО ДЛЯ ПОЛЬЗОВАТЕЛЕЙ НА ТЕРРИТОРИИ УКРАИНЫ

      Fee for UK Users:
      Free for fixed phones; depending on rate of different carriers for mobilephones.
      Tel:
      0 (800) 505-508
      Support E-mail:
      support.ua@tp-link.com
      Service Time:
      время работы: ПН-ПТ, с 10:00 до 22:00

      Тільки для користувачів на території України

      Tel:
      0 (800) 505-508 та (044) 590-51-14
      Fee:
      Free for fixed phones; depending on rate of different carriers for mobilephones.
      Support E-mail:
      support.ua@tp-link.com
      Service Time:
      10:00AM to 10:00PM, Monday to Friday.
    • Hungary
      Hungary

      CSAK MAGYARORSZÁGI FELHASZNÁLÓK SZÁMÁRA

      Tel:
      06 80 021 018 (belföldről vonalas telefonszámról)
      +36 1 677 7683 (vonalas és mobill készülékről és külföldről)
      Fee:
      belföldi hívás esetén a 80-as előhívószámokra, valamint a szolgáltató szerinti helyi vagy helyközi hívásra vonatkozó szolgáltatói díjszabás, külföldről a nemzetközi hívásnak megfelelő roaming vagy helyi szolgáltatói díjszabás.
      E-mail:
      support.hu@tp-link.com
      Service Time:
      munkanapokon 9:00 - 17:00 (GMT+1 vagy GMT+2 nyári időszá
    • Bulgaria
      Bulgaria

      For Bulgarian Users

      Tel:
      +359 875 355 333
      Fee:
      Depending on rate of different carriers
      E-mail:
      support.bg@tp-link.com
      Service Time:
      09:00 - 18:00/ M-F
    • Baltic
      Baltic

      FOR BALTIC USERS

      Local No.:
      (+371) 6765-1202 Toll free: 8000-5470
      Mobile:
      (+372) 609-4028 Toll free: 800-004-9096
      Toll Free:
      (+370) 5255-6055 Toll free: 8800-30883
      Service Time:
      From Monday to Friday, 10:00-18:00(local time in Baltics)
      Fee:
      Cost depends on rate of different carriers for operators
      Technical Support E-mail:
      support.baltic@tp-link.com
  • Asia-Pacific
    • China
      China
    • Australia
      Australia

      For Australian Home Users Only

      Tel:
      1300 87 5465 ( 1300 TP-Link )

      (For after-sales service, please have the product model number ready prior to contacting us)

      Fee:
      Depending on 1300 policy
      E-mail:
      General Support: support.au@tp-link.com

      Omada and EN Support: support.anz@omadanetworks.com

      VIGI and ES Support: support.anz@vigi.com

      Service Time:
      24 hours a day, 7 days a week

      For New Zealand Home Users only

      Tel:
      +64 9801 3250/ +64 0800 87 5465

      (For after-sales service, please have the product model number ready prior to contacting us)

      Fee:
      Charges depend on your telecommunications service provider's tariffs.
      E-mail:
      General Support: support.au@tp-link.com

      Omada and EN Support: support.anz@omadanetworks.com

      VIGI and ES Support: support.anz@vigi.com

      For Australian OMADA&VIGI Users Only

      Tel:
      1300 87 5465 ( 1300 TP-Link )

      (For after-sales service, please have the product model number ready prior to contacting us)

      E-mail:
      General Support: support.au@tp-link.com

      Omada and EN Support: support.anz@omadanetworks.com

      VIGI and ES Support: support.anz@vigi.com

      Service Time:
      24 hours a day, 7 days a week

      For New Zealand OMADA&VIGI Users only

      Tel:
      +64 9801 3250/ +64 0800 87 5465

      (For after-sales service, please have the product model number ready prior to contacting us)

      E-mail:
      General Support: support.au@tp-link.com

      Omada and EN Support: support.anz@omadanetworks.com

      VIGI and ES Support: support.anz@vigi.com

    • India
      India

      For Indian Users Only (English & Hindi Service)

      Toll Free:
      1800-209-4168
      Support E-mail:
      support.in@tp-link.com
      Service Time:
      09:00AM to 07:00PM, Monday to Saturday.
      Warranty & RMA support:
      7770013083
      E-mail:
      rma.in@tp-link.com
      Working hours:
      Mon-Sat 10:00AM to 06:00PM First & Last Saturday)
    • Sri Lanka
      Sri Lanka

      For Sri Lanka Users

      Toll Free:
      1800-209-4168
      Support E-mail:
      support.in@tp-link.com
      Service Time:
      09:00AM to 07:00PM, Monday to Saturday.
      Warranty & RMA support:
      7770013083
      E-mail:
      rma.in@tp-link.com
      Working hours:
      Mon-Sat 10:00AM to 06:00PM (First & Last Saturday)
    • Taiwan, China
      Taiwan, China

      For Taiwan Users Only

      Service Center:
      0800-588-818 (Fixed Phone Only)

      針對售後咨詢，聯係我們之前，請 準備好產品的型號)

      Commercial Office:
      02-2250-1070

      針對售後咨詢，聯係我們之前，請 準備好產品的型號)

      Local No. Fee:
      Depending on rate of different carriers.
      E-mail:
      support.tw@tp-link.com
      SMB Technical Support:
      support.tw@omadanetworks.com
      support.tw@vigi.com
    • Indonesia
      Indonesia

      For Indonesia Users (Layanan Bahasa)

      Local No.:
      1500 960
      Fee:
      Local rate
      Service Time:
      Monday to Friday, 09:00 - 17:00 WIB
      E-mail:
      support.id@tp-link.com
    • Malaysia
      Malaysia

      SOHO Support:

      Note:
      Please use the information below for support with consumer products, such as wireless routers, ADSL&VDSL modem&routers, range extenders, Powerline adapters, unmanaged switches (non-PoE), network adapters and smart home products.
      Warranty & RMA support:
      1800 2288 87 (MON - SUN 10AM-7PM, Toll Free)
      Technical Support E-mail:
      support.my@tp-link.com
      Service Time:
      Monday-Sunday 10AM-7PM
      Location:
      Lot 3.01 - Lot 3.02, 3rd Floor, Podium Block, Plaza Berjaya, 12, Jalan Imbi, 55100, Kuala Lumpur

      Business Networking Support:

      Note:
      For any technical inquires related to our business networking products including VPN and load-balancing routers, unmanaged, industrial, easy managed, access managed, aggregation managed switches and indoor and outdoor wireless business solutions.
      Live Chat Support:
      Go to Livechat menu in the top to start it
      Technical Support E-mail:
      support.my@omadanetworks.com

      Business CCTV Surveillance Support:

      Note:
      For any technical inquires related to our business surveillance products including wired, wireless & 4G cameras, NVRs, Solar Panels, VIGI VMS software services.
      Live Chat Support:
      Go to Livechat menu in the top to start it.
      Technical Support E-mail:
      support.my@vigi.com
    • Singapore
      Singapore

      For users residing in Singapore

      Local No.:
      +65 6284 0493

      (For after-sales service, please have the product model number ready prior to contacting us)

      Fee:
      Depending on rate of different carriers.
      E-mail:
      support.sg@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      For users residing in Singapore

      Local No.:
      +65 6028 6494

      (For after-sales service, please have the product model number ready prior to contacting us)

      Fee:
      Depending on rate of different carriers.
      E-mail:
      support.sg@vigi.com
      Service Time:
      24 hours a day, 7 days a week

      For users residing in Singapore

      Local No.:
      +65 6028 6494

      (For after-sales service, please have the product model number ready prior to contacting us)

      Fee:
      Depending on rate of different carriers.
      E-mail:
      support.sg@omadanetworks.com
      Service Time:
      24 hours a day, 7 days a week
    • Vietnam
      Vietnam

      For Vietnam Users Only

      Local No.:
      (028) 62615079
      Fee:
      Tùy thuộc vào cước phí của các nhà mạng khác nhau
      E-mail:
      support.vn@tp-link.com
      Service Time:
      08:30AM to 05:30PM, Monday to Saturday.
    • Kazakhstan
      Kazakhstan

      For Users of Kazakhstan

      Location:
      Floor 7, Dostyk 91/2, Business Center "ARDIN", 050051, Almaty, Republic of Kazakhstan
      Technical Support E-mail:
      support.kz@tp-link.com
      Local No.:
      8-800-080-9998
      Technical Support Phone (EN):
      +7(727)3132556, +7(727)3132781, +7(727)2207333, +7(727)2207334
      Service Time:
      Mon-Fri, from 08:30 to 17:30
    • Republic of Korea
      Republic of Korea

      전화 문의

      Tel:
      1899-1086
      Service Time:
      상담 시간: 평일 10:00~19:00(단, 토요일/일요일, 공휴일 휴무) 점심 시간: 12:30~13:30
    • Bangladesh
      Bangladesh

      For Bangladesh Users

      Tel:
      +8809606999645
      Fee:
      Depending on rate of different carriers
      Service Time:
      10:00AM to 6:00PM, Saturday to Thursday(6 days)
      E-mail:
      tp-link@excelbd.com
    • Thailand
      Thailand

      For Thailand Users

      Tel:
      (+66) 2-440-0029
      Service Time:
      Mon-Sat 08.30am-5.30pm
      Technical Support E-mail:
      support.th@tp-link.com
    • Japan
      Japan

      日本国内にて販売されている製品のお問い合わせ

      Tel:
      nakahama
    • Philippines
      Philippines

      TP-Link & Tapo

      Tel:
      (02) 7709 0288
      Technical Support E-mail:
      support.ph@tp-link.com
      Service Time:
      Mon-Fri, 9:00AM - 6:00PM
      Note:
      Our support team do not offer assistance for devices purchased outside the Philippines.

      OMADA

      Tel:
      (02) 7709 0286
      Technical Support E-mail:
      support.ph@omadanetworks.com
      Service Time:
      Mon-Fri, 9:00AM - 6:00PM
      Website:
      https://www.omadanetworks.com/ph/
      Note:
      Our support team do not offer assistance for devices purchased outside the Philippines.

      VIGI

      Tel:
      (02) 7709 0287
      Technical Support E-mail:
      support.ph@vigi.com
      Service Time:
      Mon - Fri, 9:00AM - 6:00PM
      Website:
      https://www.vigi.com/ph/
      Note:
      Our support team do not offer assistance for devices purchased outside the Philippines.
    • Hong Kong, China
      Hong Kong, China

      TP-Link Hong Kong

      Note:
      Due to the impact of Super Typhoon Ragasa, TP-Link phone support service may be limited. Please reach out to us through email support or the Community Forum. Thank you for your understanding.
      Technical Support Phone:
      (852) 3614-0210
      Technical Support E-mail:
      support.hk@tp-link.com
      Service Time:
      Monday -Friday, 9:00 am-12 pm &1:30 pm -5:00 pm
      Saturday, 9:00 am -12:00 pm
      Sunday & Public Holidays, Closed

      TP-Link Hong Kong

      Note:
      因颱風“桦加沙”影響，TP-Link 電話支援服務可能受限。請透過電子郵件或社群論壇與我們聯繫。感謝您的體諒。
      Technical Support Phone:
      (852) 3614-0210
      Technical Support E-mail:
      support.hk@tp-link.com
      Service Time:
      週一至週五, 9:00 am-12 pm &1:30 pm -5:00 pm
      週六, 9:00 am -12:00 pm
      週日以及公共假日暫停服務

      VIGI Hong Kong

      Technical Support Phone:
      +852 2652 4202
      Technical Support E-mail:
      support.hk@vigi.com
      Service Time:
      週一至週五, 9:00 am-12 pm &1:30 pm -5:00 pm
      週六, 9:00 am -12:00 pm
      週日以及公共假日暫停服務

      Omada Hong Kong

      Technical Support Phone:
      +852 2652 4202
      Technical Support E-mail:
      support.hk@omadanetworks.com
      Service Time:
      週一至週五, 9:00 am-12 pm &1:30 pm -5:00 pm
      週六, 9:00 am -12:00 pm
      週日以及公共假日暫停服務

      Omada

      Technical Support Phone:
      +852 2652 4202
      Technical Support E-mail:
      • support.hk@omadanetworks.com
      Service Time:
      Monday -Friday, 9:00 am-12 pm &1:30 pm -5:00 pm
      Saturday, 9:00 am -12:00 pm
      Sunday & Public Holidays, Closed

      VIGI Hong Kong

      Technical Support Phone:
      +852 2652 4202
      Technical Support E-mail:
      support.hk@vigi.com
      Service Time:
      Monday -Friday, 9:00 am-12 pm &1:30 pm -5:00 pm
      Saturday, 9:00 am -12:00 pm
      Sunday & Public Holidays, Closed
    • Uzbekistan
      Uzbekistan
    • Kyrgyzstan
      Kyrgyzstan
  • Americas
    • United States
      United States

      Home Support

      Tel:
      1-866-225-8139

      (For after-sales service, please have the product model number ready prior to contacting us)

      E-mail:
      support.usa@tp-link.com
      Service Time:
      24 hours a day, 7 days a week

      Business Support

      Tel:
      1-844-287-4762

      (For after-sales service, please have the product model number ready prior to contacting us)

      E-mail:
      Support.SMB@tp-link.com
      Service Time:
      M-F 6AM-6PM (Pacific)
    • Canada
      Canada

      For Canadian Users only

      Address:
      88 Fulton Way, Richmond Hill, ON, Canada, L4B 1J5
      Global Technical Support:
      1-866-225-8139 (Toll-Free, 24/7)
      Toll Free:
      1-855-987-5465 (toll free, French service, Mon - Thu 9 am to 6 pm, Fri 9 am to 5 pm)
      E-mail:
      supportfr.ca@tp-link.com

      TP-Link Canada Inc.

      Home Product Support

      Global Technical Support:
      1-866-225-8139 (toll free, 24/7)

      (For after-sales service, please have the product model number ready prior to contacting us)

      Support E-mail:
      support.ca@tp-link.com
      Local No.:
      1-855-987-5465 (toll free, English & French service, Mon-Fri 9:00 to 17:00 EST)

      SMB Product Support

      Global Technical Support:
      1-844-287-4762

      (For after-sales service, please have the product model number ready prior to contacting us)

      Service Time:
      Mon-Fri 6:00 to 18:00 PST
      Technical Support E-mail:
      support.smb@tp-link.com (business products only)
      Local No.:
      1-855-987-5465 (toll free, English & French service, Mon-Fri 9:00 to 17:00 EST)

      Sales & Marketing

      Sales E-mail:
      sales.ca@tp-link.com
      Marketing e-mail:
      marketing.ca@tp-link.com
      PR contact e-mail:
      communications.ca@tp-link.com

      Info

      Info E-mail:
      info.ca@tp-link.com
      Address:
      88 Fulton Way, Richmond Hill, ON, Canada, L4B 1J5

      Call Back

      Request Phone Support (CA):
      Describe the problem and we will call you back during office hours, weekdays 09.00-17.00
    • Mexico
      Mexico

      Para México

      Toll Free:
      +52 55 91388104
      Local No.:
      +52 55 91388104
      Local No. Fee:
      Dependiendo de los diferentes operadores.
      E-mail:
      support.mx@tp-link.com
      Service Time:
      09:00AM to 7:30PM, L-V
    • Argentina
      Argentina
    • Brazil
      Brazil

      For Brazilian User (Portuguese Service)

      Tel:
      Portuguese Service Only 0800-608-9799 (Suporte Brasil)
      E-mail:
      suporte.br@tp-link.com (Dúvidas Técnicas) rma.br@tp-link.com (Dúvidas sobre garantia) sac.br@tp-link.com (Críticas e sugestões)
    • Chile
      Chile

      Web site

      Website:
      https://www.tp-link.com/cl/
      Sales E-mail:
      brad.wang@tp-link.com claudio.torres@tp-link.com
      Service Time:
      Hora de atención: 9 a 18hs
      Technical Support E-mail:
      soporte.chile@tp-link.com
      Tel:
      +56966565616
    • Peru
      Peru

      Para los usuarios del Perú:

      Tel:
      (01) 240-2950 (Spanish Service)
      E-mail:
      support.pe@tp-link.com
      Working hours:
      10:00 a 19:00 hrs (Lunes a Viernes) 10:00 a 15:00 hrs (Sábados)
    • Latam
      Latam

      FOR LATAM USER

      Support E-mail:
      rma.ve@tp-link.com
      Location:
      Soporte por mensajería instantánea - whatsapp: +58 414-0875465
      Service Time:
      De 8:00am a 5:00pm – Lunes a Viernes
    • Colombia
      Colombia

      For Colombian Users Only

      Technical Support Phone:
      Telephone in Bogotá - 601 254 2690, Free from anywhere in the country (from a fixed line): 01 8000 113 646
      E-mail:
      support.co@tp-link.com
      Description:
      Office hours, Monday to Friday from 9:00 AM to 6:00 PM and Saturdays from 10:00 AM to 3:00 PM
    • Ecuador
      Ecuador

      Para usuarios de Ecuador

      E-mail:
      soporte.ec@tp-link.com
      Note:
      Para brindar una mejor atención, solicitamos adjuntar una foto de la etiqueta que viene incluida en el producto TP-Link para identificar el modelo exacto del equipo.
    • Central America & Caribbean
      Central America & Caribbean

      For Central America & Caribbean Users

      Tel:
      +86 755 26504400 (IDD & English Service)
      Fee:
      Depending on rate of different carriers, IDD.
      Service Time:
      24 hours a day, 7 days a week
      E-mail:
      support.mx@tp-link.com
      Support E-mail:
      support.mx@tp-link.com
    • Uruguay
      Uruguay
  • Global

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