Does my device support the Omada app?

Follow the steps below to make sure the Omada app is supported on your Omada device.

1. Find out firmware version of your Omada device.

Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: Omada_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://omadaeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.

2. Check compatibility

View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.

Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.

Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.

*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.

Access Points (Compatible in Controller and Standalone Modes)

  • EAP215-Bridge KIT

    EAP215-Bridge KIT

    Wireless Bridge 5 GH 867 Mbps Long-Range Indoor/Outdoor Access Point

  • EAP211-Bridge KIT

    EAP211-Bridge KIT

    Omada Wireless Bridge 5 GHz 867 Mbps Indoor/Outdoor Access Point

  • EAP115-Bridge KIT

    EAP115-Bridge KIT

    Omada Wireless Bridge 5 GHz 300 Mbps Long-Range Indoor/Outdoor Access Point

  • EAP773

    EAP773

    Punto de acceso Wi-Fi 7 de montaje en techo BE9300

  • EAP772

    EAP772

    BE9300 Ceiling Mount Tri-Band Wi-Fi 7 Access Point

  • EAP655-Wall

    EAP655-Wall

    Punto de acceso Wi-Fi 6 de montaje en pared AX3000

  • EAP723

    EAP723

    Punto de acceso Wi-Fi 7 de montaje en techo BE3600

  • EAP650-Wall

    EAP650-Wall

    Punto de Acceso de Pared AX3000 Wi-Fi 6

  • EAP615-Wall

    EAP615-Wall

    Punto de acceso Wi-Fi 6 AX1800 de montaje en pared

  • EAP650-Outdoor

    EAP650-Outdoor

    Punto de acceso WiFi 6 para interiores/exteriores AX3000

  • EAP683 UR

    EAP683 UR

    Punto de Acceso Wi-Fi 6 de montaje en techo AX6000 de largo alcance

  • EAP235-Wall

    EAP235-Wall

    Punto de Acceso de pared Gigabit WiFi MU-MIMO Omada AC1200

  • EAP625-Outdoor HD

    EAP625-Outdoor HD

    Punto de Acceso Wi-Fi 6 de Interior/Exterior AX1800

  • EAP673

    EAP673

    Punto de Acceso Wi-Fi 6 de montaje en techo AX5400

  • EAP623-Outdoor HD

    EAP623-Outdoor HD

    Punto de Acceso Wi-Fi 6 de Interior/Exterior AX1800

  • EAP670

    EAP670

    Punto de Acceso Wi-Fi 6 de montaje en techo AX5400

  • EAP610-Outdoor

    EAP610-Outdoor

    Punto de Acceso Wi-Fi 6 de Exterior AX1800

  • EAP660 HD

    EAP660 HD

    Punto de acceso Wi-Fi 6 de montaje en techo AX3600

  • EAP653 UR

    EAP653 UR

    Punto de Acceso Wi-Fi 6 de montaje en techo AX3000 de largo alcance

  • EAP225-Outdoor

    EAP225-Outdoor

    Punto de Acceso AC1200 Wireless MU-MIMO de exterior/interior

  • EAP653

    EAP653

    Punto de acceso Wi-Fi 6 de montaje en techo AX3000

  • EAP113-Outdoor

    EAP113-Outdoor

    Punto de acceso inalámbrico N para exteriores a 300 Mbps

  • EAP110-Outdoor

    EAP110-Outdoor *

    Punto de Acceso Inalámbrico N a 300Mbps de Exterior

  • EAP650

    EAP650

    Punto de acceso Wi-Fi 6 de montaje en techo AX3000

  • EAP620 HD

    EAP620 HD

    Punto de acceso Wi-Fi 6 de montaje en techo AX1800

  • EAP610

    EAP610

    Punto de acceso WiFi 6 de montaje en techo AX1800

  • EAP265 HD

    EAP265 HD

    Punto de acceso inalámbrico de montaje en techo MU-MIMO Gigabit AC1750

  • EAP225 V3

    EAP225 V3*

    Punto de acceso de montaje en techo Gigabit MU-MIMO inalámbrico AC1350

  • EAP115 V4

    EAP115 V4*

    Punto de acceso Wi-Fi 4 de montaje en techo N300/300 Mbps

  • EAP110 V4

    EAP110 V4*

    Punto de acceso Wi-Fi 4 de montaje en techo N300/300 Mbps

Mostrar todo 30 Access Points (Compatible in Controller and Standalone Modes)

Switches (Compatible in Controller Mode)

  • SG3428XPP-M2

    SG3428XPP-M2

    Omada 24-Port 2.5GBASE-T and 4-Port 10GE SFP+ L2+ Managed Switch with 16-Port PoE+ & 8-Port PoE++

  • SX6632YF

    SX6632YF

    Omada 26-Port 10G Stackable L3 Managed Aggregation Switch with 6 25G Slots

  • SG3452X V1.20

    SG3452X V1.20

    Omada 48-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots

  • SG3452P V3.32

    SG3452P V3.32

    Omada 52-Port Gigabit L2+ Managed Switch with 48-Port PoE+

  • SX3832MPP

    SX3832MPP

    Omada 32-Port 10GE L2+ Managed Switch with 24-Port PoE++

  • IES210GPP

    IES210GPP

    Omada 10-Port Gigabit Industrial Easy Managed Switch with 6-Port PoE+ and 2-Port PoE++

  • ES228GMP

    ES228GMP

    Omada 28-Port Gigabit Easy Managed Switch with 24-Port PoE+

  • SG3428X-M2

    SG3428X-M2

    JetStream 24-Port 2.5GBASE-T L2+ Managed Switch with 4 10GE SFP+ Slots

  • SG3428XMPP

    SG3428XMPP

    Omada 24-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 16-Port PoE+ & 8-Port PoE++

  • SG6654XHP

    SG6654XHP

    Omada 48-Port Gigabit Stackable L3 Managed PoE+ Switch with 6 10G Slots

  • SG3452 V1.20

    SG3452 V1.20

    Omada 48-Port Gigabit L2+ Managed Switch with 4 SFP Slots

  • SX3832

    SX3832

    Omada 24-Port 10GBASE-T L2+ Managed Switch with 8 10GE SFP+ Slots

  • SG3218XP-M2

    SG3218XP-M2

    Omada 16-Port 2.5G and 2-Port 10GE SFP+ L2+ Managed Switch with 8-Port PoE+

  • SG6654X

    SG6654X

    Omada 48-Port Gigabit Stackable L3 Managed Switch with 6 10G Slots

  • SG3428X V1.32

    SG3428X V1.32

    Omada 24-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots

  • SG3428MP V6.20

    SG3428MP V6.20

    Omada 28-Port Gigabit L2+ Managed Switch with 24-Port PoE+

  • ES220GMP

    ES220GMP

    Omada 20-Port Gigabit Easy Managed Switch with 16-Port PoE+

  • SG6428XHP

    SG6428XHP

    Omada 24-Port Gigabit Stackable L3 Managed PoE+ Switch with 4 10G Slots

  • SG3428 V2.32

    SG3428 V2.32

    Omada 24-Port Gigabit L2+ Managed Switch with 4 SFP Slots

  • SG3210XHP-M2 V3

    SG3210XHP-M2 V3

    Omada 8-Port 2.5GBASE-T and 2-Port 10GE SFP+ L2+ Managed Switch with 8-Port PoE+

  • SG3452XMPP

    SG3452XMPP

    Omada 48-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 40-Port PoE+ & 8-Port PoE++

  • SG3210X-M2

    SG3210X-M2

    Omada 8-Port 2.5G L2+ Managed Switch

  • SG6428X

    SG6428X

    Omada 24-Port Gigabit Stackable L3 Managed Switch with 4 10G Slots

  • SG3452XP V2.20

    SG3452XP V2.20

    Omada 48-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 48-Port PoE+

  • SG3210 V3.20

    SG3210 V3.20

    Omada 8-Port Gigabit L2+ Managed Switch with 2 SFP Slots

  • ES210GMP

    ES210GMP

    Omada 10-Port Gigabit Easy Managed Switch with 8-Port PoE+

  • SG2016P

    SG2016P

    JetStream 16-Port Gigabit Smart Switch with 8-Port PoE+

  • SG2210XMP-M2

    SG2210XMP-M2

    Omada 8-Port 2.5GBASE-T and 2-Port 10GE SFP+ Smart Switch with 8-Port PoE+

  • SX3032F

    SX3032F

    Omada 32-Port 10GE SFP+ L2+ Managed Switch

  • SG3428XMP V3.20

    SG3428XMP V3.20

    Omada 24-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 24-Port PoE+

  • SG2452LP

    SG2452LP

    Omada 52-Port Gigabit Smart Switch with 32-Port PoE+

  • ES208G

    ES208G

    Omada 8-Port Gigabit Easy Managed Switch

  • SX3016F V1.20

    SX3016F V1.20

    Omada 16-Port 10GE SFP+ L2+ Managed Switch

  • SG2428P V5.32

    SG2428P V5.32

    Omada 28-Port Gigabit Smart Switch with 24-Port PoE+

  • ES206GP

    ES206GP

    Omada 6-Port Gigabit Easy Managed Switch with 4-Port PoE+

  • SG2428LP

    SG2428LP

    Omada 28-Port Gigabit Smart Switch with 16-Port PoE+

  • SX3008F V1.20

    SX3008F V1.20

    Omada 8-Port 10GE SFP+ L2+ Managed Switch

  • ES205GP

    ES205GP

    Omada 5-Port Gigabit Easy Managed Switch with 4-Port PoE+

  • SX3206HPP

    SX3206HPP

    Switch administrado JetStream de 6 puertos 10GE L2+ con 4 puertos PoE++

  • SG2218P

    SG2218P

    Omada 18-Port Gigabit Smart Switch with 16-Port PoE+

  • ES205G

    ES205G

    Omada 5-Port Gigabit Easy Managed Switch

  • SG2218 V1.20

    SG2218 V1.20

    Omada 16-Port Gigabit Smart Switch with 2 SFP Slots

  • SG2210MP V5

    SG2210MP V5

    Omada 10-Port Gigabit Smart Switch with 8-Port PoE+

  • SG2210P V5.20

    SG2210P V5.20

    Omada 10-Port Gigabit Smart Switch with 8-Port PoE+

  • SG2008P V3.20

    SG2008P V3.20

    Omada 8-Port Gigabit Smart Switch with 4-Port PoE+

  • SG2008 V4.20

    SG2008 V4.20

    Omada 8-Port Gigabit Smart Switch

  • SG2005P-PD

    SG2005P-PD

    Omada 5-Port Gigabit Smart Switch with 1-Port PoE++ In and 4-Port PoE+ Out

  • SL2428P

    SL2428P

    Omada 24-Port 10/100Mbps + 4-Port Gigabit Smart Switch with 24-Port PoE+

  • SG3428XF V1.20

    SG3428XF V1.20

    Omada 24-Port SFP L2+ Managed Switch with 4 10GE SFP+ Slots

Mostrar todo 49 Switches (Compatible in Controller Mode)

Routers (Compatible in Controller Mode)

  • ER8411

    ER8411

    Router VPN Omada con Puertos 10G

  • ER7212PC

    ER7212PC

    Router VPN Gigabit Omada 3 en 1

  • ER7412-M2

    ER7412-M2

    Router VPN Omada Multi-Gigabit

  • ER707-M2

    ER707-M2

    Router VPN Omada Multi-Gigabit

  • ER7406

    ER7406

    Router VPN Omada Multi-Gigabit

  • ER7206

    ER7206

    Router VPN Gigabit Omada

  • ER605

    ER605

    Router Gigabit VPN Omada

Mostrar todo 7 Routers (Compatible in Controller Mode)

Routers (Compatible in Controller and Standalone Modes)

  • ER706W

    ER706W

    Router VPN Gigabit Omada AX3000

  • ER703WP-4G-Outdoor

    ER703WP-4G-Outdoor

    Router VPN Gigabit Omada 4G+ Cat6 Wi-Fi 6 AX3000 Interior/Exterior

  • ER706W-4G

    ER706W-4G

    Router VPN Gigabit Omada 4G+ Cat6 Wi-Fi 6 AX3000

3. Upgrade the firmware of your Omada device.

Follow the steps below to upgrade the firmware of your device:

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: Omada_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://omadaeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.